Refund policy

We have a 14-day return policy for store credit, which means you have 14 days after receiving your item to request a store credit. 

To be eligible for a store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return for store credit, you can contact us at robin@almostrichonline.com. If your return is accepted, we will send you an authorization number, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at robin@almostrichonline.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it.

Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, like accessories such as socks, and hats. 
Unfortunately, we cannot accept returns on sale items or gift cards.

Store Credit 
We will notify you once we’ve received and inspected your return, and let you know if the refund for store credit was approved or not. If approved, you’ll automatically receive a store credit in the amount of what you paid originally for the item.